Privacy Policy

TechSolved (Caleb Lambert, Katikati, New Zealand) respects your privacy and handles personal information in line with the New Zealand Privacy Act 2020.

What I collect

When you contact me by the form, email or phone, I collect the details you give me, such as your name, email address, phone number, business name and a description of your tech problem. During remote support I may see information on your device, but I only access what is needed to fix the problem.

How I use it

I use your information only to reply to you, provide support, and manage invoices. I do not sell your information or share it with other businesses, except where needed to provide the service (for example, my website and email providers) or where the law requires it.

Your rights

You can ask to see, correct or delete the information I hold about you at any time by emailing caleb@tech-solved.com. If you receive an email from me and do not want more, reply STOP.

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